Who's who in BIIAB
Cathie Smith ABII, Director of BIIAB
01276 417871 cathie@bii.org
Cathie directs and controls all activity connected with BII's awarding body, BIIAB, including qualification development and maintenance, business and client development and maintenance, the Social Responsibilities Initiative, BII Schools Project etc. Cathie also represents the BIIAB qualifications at a government and industry level.
Lorna Russell, PA to Director of BIIAB
01276 417871 lornar@bii.org
Lorna provides full administrative, secretarial and PA support to Cathie and manages specific projects. She also works closely with Cathie's direct reports and management team in many of the day to day activities.
Denise Thomson ABII, Deputy Director of BIIAB
01276 417821 deniset@bii.org
Denise develops and maintains the quality assurance function (BII Excellence Programme) within BII and BIIAB. Denise is responsible for the approval and ongoing monitoring of centres. Denise is also responsible for handling complaints and appeals. Denise also deputises for Cathie Smith.
John Melia CMBII, Client Development Director and
Alice Cardwell-Hodges ABII, International Development Director
01276 417871 john_melia@bii.org, alice@bii.org
John and Alice work with breweries, independent trainers, pub companies and colleges to promote professionalism in the sector through qualifications. They also link into Police, Magistrates and Local Government on the key issues of Social Responsibility and Crime & Disorder Partnerships. They play an important part in helping to develop qualifications.
Roland Matthews FBII, Centre Monitor Manager. Verena Surtees FBII, Centre Monitor
01276 417847 roland@bii.org, verena@bii.org
Roland and Verena are responsible for conducting advisory, approval monitoring and assessment inspection visits and reporting back findings to BIIAB. Roland manages the monitoring function.
Christina Hardy and Ella Lewis, Quality Assurance Administration Team
01276 417866/847 qa@bii.org
The Quality Assurance Administration team deals with queries regarding centre approval and extension, updates to the BIIAB website, changing centre details on the BIIAB system, and adding and deleting venues.
Cindy Salmon, Michelle Kilmister, Sarah Hunter and Jodie Conway, Examinations Department Administration Team
01276 417804 awsys@bii.org
The examinations team are responsible for the processing of order forms, dispatching examination papers, scanning candidates’ answer sheets, issuing results and certificates to centres, sending out replacement certificates and dealing with queries from centres and candidates.
Sam Livesey, Jamie Earl, Arlene Holmes and Vijay Chudasama, Qualifications Team
01276 417855 qualifications@bii.org
Sam Livesey is the Senior Qualifications Manager and has a team of individuals reporting to her. Jamie is Qualifications Manager and both Arlene and Vijay are Qualifications Development Officers, responsible for the development of new BIIAB qualifications and in the maintenance and revision of the existing portfolio, including all learner support materials and assessment.
Natalie Mouland, Diversification Officer
01276 417853 nataliem@bii.org
Natalie also reports to Sam Livesey within the Qualifications Department and has specific responsibility for BIIAB’s diversification programme which includes the Apprenticeship for Licensed Hospitality and other projects and qualifications.
To see complete personnel within BII please click here
